Thought Leadership

Supporting People in Accessing Healthcare at the Right Place and Time

It is estimated that 71% of all mental health emergency room admissions can be easily treated within a primary care setting.¬†Most case managers have a statement in their consumer’s treatment plan stating: “In case of medical problems, go to your nearest emergency room or dial 911.” But in today’s world there are small shifts away from this approach that can make a big difference.

This one hour webinar will focus on how case managers and behavioral health providers can help decrease emergency room admissions through improved triage strategies and language. Data shows us that the location and timeframe in which people access care are incredibly important factors in their ongoing health and recovery, so hopefully some of these strategies can help provide thoughts for future planning.

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